Jeetbuzz Privacy Policy

This website collects personal information that users provide or that is generated when using the online services. This may include:

• Identification data, such as name, username, date of birth, and verification documents
• Contact details, such as email address, mobile number, and residential address
• Account and betting details, such as gameplay history, deposits, withdrawals, and account balances
• Technical data, such as IP address, device identifiers, browser type, and usage logs
• Payment information, such as partial card details, bank information, and transaction references handled through secure providers

Personal data is collected to:

• Create and manage user accounts
• Verify identity and age
• Process deposits, withdrawals, and bets
• Provide responsible gaming tools and support
• Comply with anti-money laundering and counter-terrorist financing rules
• Prevent fraud, abuse, and unauthorised access
• Improve the stability, security, and performance of the services

Technical and organisational safeguards include:

• Encryption of sensitive data in transit and at rest, where required
• Access controls based on need-to-know principles
• Strong password and authentication policies
• Regular monitoring of systems for suspicious activity
• Secure backup and retention procedures aligned with legal obligations

Users have the right, subject to applicable law, to:

• Request access to their personal information
• Ask for correction of inaccurate or incomplete data
• Request deletion or anonymisation of information, where legally permitted
• Object to certain types of processing, such as direct marketing
• Request restriction of processing or portability of their data where applicable

Requests may be subject to verification and legal retention requirements. This Privacy Policy aims to align with relevant Pakistan laws on data protection, electronic transactions, and any applicable licensing or regulatory standards that govern online gaming and betting services for users in Pakistan.

Personal data is used only for lawful and transparent purposes connected to the operation of this online casino and sportsbook. Main purposes include:

• Account creation, identity checks, and account management
• Processing deposits, withdrawals, and bet settlements
• Providing user support and handling complaints or queries
• Managing game sessions, bet history, and transaction records
• Detecting and preventing fraud, money laundering, and abusive behaviour
• Enforcing terms and conditions, risk management, and system integrity

Information may also be used to:

• Improve website performance, usability, and security
• Analyse usage trends and service performance through aggregated statistics
• Personalise parts of the online experience, such as language, preferences, and display settings

Subject to consent and local law, limited contact details may be used for:

• Service notifications and account alerts
• Informational messages regarding changes to rules, limits, and responsible gaming tools

Any marketing communication will follow applicable consent requirements, and users may opt out at any time where such communication is permitted by law. Processing activities are based on one or more legal grounds, such as user consent, contractual necessity, compliance with legal obligations, and the legitimate interest of maintaining secure and lawful gaming services.

Users can access, update, or request deletion of their personal information, subject to verification and legal limits. Typical methods include:

• Updating certain profile details directly within the account settings
• Contacting customer support to request access, correction, or deletion

When requesting correction, users should provide accurate and updated information, along with any supporting documents that may be needed for verification under Pakistan regulations or anti-money laundering rules.

Deletion or anonymisation of information may be possible where:

• Legal retention periods have expired
• Data is no longer necessary for the purposes for which it was collected
• There is no overriding legitimate interest or regulatory requirement to keep the information

Some records, including transaction and identity verification data, may need to be retained for a minimum period to comply with financial, tax, anti-money laundering, and responsible gaming obligations.

By using this website, users consent to reasonable security checks, identity and age verification, and compliance reviews. Users also consent to the collection and processing of payment and transaction information by authorised payment service providers, banks, and financial intermediaries involved in processing deposits and withdrawals.

The online services are intended only for persons who are at least 18 years old and legally allowed to participate in such activities under the laws of Pakistan and any applicable jurisdiction.

The operator relies on the information and documents provided by users to verify age and identity. It is not possible to independently confirm age in all cases without official identification documents or checks carried out in line with applicable rules.

If it is discovered that a registered user is under 18, the account will be closed as soon as reasonably possible, and any personal information will be deleted or anonymised, subject to legal retention obligations.

Parents or legal guardians who believe that a minor has provided personal data to this website should contact customer support. Upon verified request, any data relating to that minor will be removed or anonymised, except where retention is legally required for fraud, transaction, or regulatory purposes.

Personal information may be stored, processed, or transferred to servers and partners located outside Pakistan, including jurisdictions where data protection laws may differ from those in Pakistan.

Such partners may include:

• Game providers and platform suppliers
• Payment processors, banks, and financial institutions
• Identity verification and fraud prevention services
• IT hosting, storage, and security providers

These transfers are carried out for purposes such as providing the services, ensuring technical reliability, performing risk checks, and meeting regulatory or contractual requirements.

By using this website and providing personal data, users consent to such international transfers where necessary for service provision and compliance. All external partners handling personal information are required, through contracts or equivalent arrangements, to keep data confidential, use it only for authorised purposes, apply appropriate security safeguards, and respect applicable data protection principles.

This Privacy Policy describes general rules on the collection, processing, and protection of personal information. A legal disclaimer may accompany certain parts of the services or documents. Such a disclaimer can further specify, limit, or clarify how particular rules apply in a given situation, for example regarding regulatory requirements, disputes, or jurisdiction.

The legal disclaimer, where provided, forms part of the contractual relationship between the user and the operator and will apply once the user has indicated acceptance. Acceptance may occur through:

• Electronic signature or digital confirmation
• Ticking an acknowledgement box or clicking an acceptance button during registration or use of the services
• Continued access or use of the website after being notified of changes, where this method is valid under applicable law

In case of any conflict between a general statement and a specific legal disclaimer or regulatory notice attached to a particular service, the more specific rule or notice may take precedence to the extent permitted by law.

Cookies are small text files stored on a user’s device by the browser when visiting websites. This website uses cookies and similar technologies to manage technical functions and to understand how the online services are used.

Uses of cookies include:

• Ensuring basic functionality, such as login, session management, and language preferences
• Collecting anonymous statistics about visits, page views, and technical performance
• Analysing user behaviour in an aggregated form to improve layout, navigation, and content
• Providing limited personalisation, such as remembering settings or previously chosen options

Cookies are generally retained for up to one year, unless a shorter or longer period is required for security or legal reasons. Users can manage or delete cookies through their browser settings, but disabling certain cookies may affect the availability or quality of some services.

Where cookies or similar tools are used for analytics or personalisation that is not strictly necessary, consent will be obtained where required by applicable law. Continued use of the website after seeing a cookie notice may be treated as consent, subject to local legal standards.

By accessing or using this online casino and sportsbook website, users confirm that they have read, understood, and agree to the handling of personal information as described in this Privacy Policy, subject to applicable Pakistan law and any mandatory local rules.

Registration of an account, use of any services, or continued browsing after publication of this Policy constitutes full acceptance of its terms, as amended from time to time.

The operator may update this document periodically to reflect changes in law, regulatory guidance, technical measures, or service features. The version published on the website at the time of use is the binding and valid version. Users are responsible for reviewing the current Privacy Policy at reasonable intervals to stay informed about how their information is handled.

Personal information may be shared with selected third parties where this is lawful, necessary, and consistent with the purposes described in this Privacy Policy. Typical categories of recipients include:

• Regulatory and law enforcement authorities, where required by Pakistan law or other applicable regulations
• Payment providers, banks, and financial institutions handling deposits and withdrawals
• Game studios, platform providers, and technical suppliers enabling access to online services
• Fraud prevention agencies, identity verification providers, and risk management partners
• Professional advisers, such as lawyers or auditors, in connection with compliance, disputes, or audits

The website aims to list key third-party categories or partners in relevant areas of the site. Where specific partners are not listed by name, users will be informed of the purpose and type of sharing when required by law.

Each third party is expected to process personal data only for the agreed purposes and to apply appropriate security and confidentiality safeguards. However, third-party privacy practices, including cookies, analytics, and independent data collection on their own platforms, are governed by their own privacy policies.

By providing personal information and using the services, users consent to such sharing of data to the extent needed for service delivery, legal compliance, dispute resolution, protection of rights, and execution of contractual obligations, subject to applicable data protection requirements.

The website may contain links or references to external websites, mobile apps, or services operated by third parties. These external websites have their own privacy policies and data protection practices.

The operator has no control over, and is not responsible for, how such third parties collect, use, or protect personal information or any other data provided by users on those platforms. Users should review the privacy policies and terms of each external website before submitting any information or engaging in any activity.

Visiting third-party websites is at the user’s own risk. Users are advised to exercise caution, check that the connection is secure, and verify the authenticity and legal status of any external service, particularly where financial transactions or sensitive information may be involved.